Remote Online Notary (RON) FAQs

Remote Online Notarization, commonly known as "RON," is a fully digital process that allows the electronic signing and notarization of various documents using a device equipped with a camera and microphone. In Hawaii, only notary publics certified for online operations are authorized to perform these virtual notarizations.

Upon the completion of your online notarization session, your notarized documents will be promptly delivered to you via email. The majority of our customers typically receive their notarized documents within as little as three minutes. Alternatively, if you prefer, we can send the documents directly to a third party on your behalf.

No! We can notarize your documents as long as you meet the specified requirements, regardless of your location.

System Requirements

• Desktop or laptop computer, tablet, or smart phone with a working camera and microphone.
• A reliable, high-speed internet connection.
• Up-to-date web browser and operating system.
• Each signer must possess an individual email address.
• Signers are required to be proficient in either English or Spanish.

World Class Notary, Fingerprinting, and Apostille Services stands out as the premier choice for online notarization due to several compelling reasons:

• Expertise in Complex Documents: We specialize in managing complex document notarizations, meticulously addressing every detail.
• User-Friendly Interface: Our platform provides the most user-friendly global online notary service, streamlining the process for users worldwide.
• Industry Recognition: We are industry leaders in the State of Hawaii for online notarizations and private Apostille services.
• Pioneers in Hawaii: Being the pioneer in online notary services within the state, World Class Notary, Fingerprinting, and Apostille Services is a Hawaii-centric corporation. All our online notaries are officially authorized by the Hawaii Attorney General to perform remote online notarizations.
• Reputation for Excellence: We have many 5-star reviews.
• Advanced Technology: We employ cutting-edge remote online notarization (RON) tools and advanced systems for credential analysis and identity verification. This technological advantage positions us ahead of our competitors.
• Ensured Reliability: Both our organization and each individual notary on our team are bonded and insured, emphasizing our dedication to professionalism and trustworthiness.
• Superior Accessibility and Support: In contrast to numerous online notary services, we prioritize direct communication. Your online notary is readily accessible through call, text, or email, ensuring a seamless experience.

Both U.S. citizens and individuals from other countries can efficiently and conveniently utilize our remote online notarization service. 

Accessibility to international online notarization has been greatly enhanced.

At World Class Notary, Fingerprinting, and Apostille Services, we have embraced advanced biometric ID-verification technology, replacing the outdated "Knowledge Based Authentication (KBA)" system. 

For foreign nationals situated outside the U.S., a passport is a mandatory requirement. However, if you are within the U.S., the following identification types are acceptable, provided they are current or issued within the past five (5) years:

• Passport from any country
• Hawaii Driver License or ID Card
• Driver License or ID Card from any U.S. State or Territory
• Driver License or ID Card issued by Canada or Mexico
• Identification card issued by the United States Bureau of Citizenship and Immigration Service
• U.S. Uniformed Services ID Card

In the absence of a qualifying identification document, an alternative option is to utilize the sworn statements of two credible witnesses.

The following types of identification are deemed acceptable if they are current or have been issued within the last five (5) years:

• Passport from Any Country
• Hawaii Driver License or ID Card
• Driver License or ID Card Issued by any U.S. State or Territory
• Driver License or ID Card Issued by Canada or Mexico
• Identification Card issued by the United States Bureau of Citizenship and Immigration Service
• U.S. Uniformed Services ID Card

In the absence of a qualifying identification document, you have the option to use the sworn statements of two credible witnesses instead.

Online notarization services begin at $125 for the initial document, with an additional $25 charge for each extra document and/or signer.

We specialize in international online notarizations, distinguishing ourselves as one of the few businesses capable of offering this distinctive service.

Our dedication to excellence has led us to invest in cutting-edge biometric ID-verification technology, enabling us to facilitate remote online notarizations on a global scale. For individuals who are not U.S. citizens and reside outside the United States, having a current passport is a necessary requirement to avail of our service.

No U.S. social security number or credit history within the U.S. is required to access our offerings, emphasizing our commitment to inclusivity.

Certainly, we have notaries on our team who are fluent in Spanish, ensuring effective service for the Spanish-speaking community.

Certainly! We can supply a maximum of two remote witnesses for your online notarization requirements. These witnesses will participate in your scheduled online video appointment, ensuring the smooth adherence to all necessary witnessing procedures.

Yes, you have the option to provide your own witnesses. However, it's crucial to note that each witness you bring must undergo ID verification, mirroring the process for the principal signer. Additionally, each witness needs to have a distinct email address and access to a suitable device for the online session. While you are free to use your witnesses, we recommend opting for the witnesses we provide unless you have specific personal reasons. Please be mindful that there is an additional charge for each witness you bring online.

Payment and Refund Policy

Payment Method: Upon submitting your order, an invoice will be dispatched to your email. Advance payment is required to confirm and secure your online notarization appointment.

Refund Eligibility: Refunds will only be issued in cases of technical issues or errors on our part. All other payments are considered final and non-refundable..

Cancellation Policy

We reserve the right to cancel any transaction at our discretion.

Orders left inactive for 14 business days are subject to cancellation.

Customer Service and Communication

How to Reach Us

You can reach us via phone at 808-489-6900, or via email at worldclassnotary@gmail.com.

Limitations of Liability

Our Role and Responsibility

We operate as a courier service to streamline the apostille process. Our responsibilities are limited to facilitating the exchange of documents between you and the relevant agencies.

Document Safety Clause

Once your documents are transferred to a third party such as the Hawaii Department of State or a shipping carrier, we cannot be held responsible for any loss, damage, or other complications.

Exemptions for Government Errors

We are not liable for errors, omissions, or delays attributable to government agencies, including but not limited to the Hawaii Department of State and the U.S. Department of State.

Carrier-Related Limitations

Although we aim to utilize reputable carriers, we cannot be held accountable for issues that may arise during the shipping process with third-party carriers such as FedEx, DHL, or USPS.

Additional Information

Carrier Options

DHL Advisory: Opting for DHL as your return carrier requires an additional day due to their 5 pm HST cutoff. Alternatively, FedEx International is available for a faster option.

Cancellation by Us

We retain the right to cancel any transaction or order at our sole discretion. In such instances, a full refund will be issued, and any original documents in our possession will be returned to you.

Thank you for choosing our Online Notarization Services! If you have any questions or concerns, please don’t hesitate to reach out to us.

Absolutely! We have extensive experience in notarizing online real estate closing and mortgage documents for both sellers and buyers. However, it's worth noting that some underwriters may not be fully acquainted with the latest laws, which can lead to complications. As a best practice, we advise that you communicate with your title company regarding the online notarization service you intend to utilize. Before taking that step, we strongly suggest reading our related blog post on this topic. For your peace of mind, our online notary platform is MISMO certified.

To ensure a seamless remote online notarization experience, having a compatible web browser that can easily access your device's webcam and microphone is crucial. 

Here are the recommended operating systems and web browsers for different devices:

Windows PC:

• Google Chrome – Version 30 or newer
• Firefox – Version 24 or newer
• Opera – Most recent version

Mac (Sierra or later):

• Google Chrome – Most recent version
• Firefox – Most recent version

Android (Including both phones and tablets):

• Google Chrome – Most recent version

iOS (For both iPad and iPhone)

• Google Chrome- Most recent version

The typical duration of an online notary session is generally brief, often concluding in less than five minutes. However, it's important to note that more comprehensive estate planning documents, such as electronic wills, trusts, and durable power of attorney documents, might require a longer session. It is advisable to be prepared to allocate a bit more time for the notarization of such detailed documents to ensure thoroughness.

Remote Online Notarization (RON) is not only a convenient alternative to traditional notarization but also a highly secure method when handled appropriately. 

The system is structured with multiple layers of security to maintain the integrity of the notarization process:

• Identity Confirmation: Our Remote Online Notarization (RON) platform utilizes biometric data to authenticate the signer's identity, effectively minimizing the risks associated with fraud or unauthorized access.
• Secure Video Conferencing: The interaction between notaries and signers occurs through a secure video link. This session is recorded and stored, serving as a crucial piece of evidence in case disputes or legal concerns arise later on.
• Tamper-evident Technology: We employ Remote Online Notarization (RON) platforms equipped with technologies capable of detecting tampering. Any unauthorized changes made to the signed document can be promptly identified.
• Digital Certification: The notary's digital certificates add an extra layer of validation. These certificates verify the notary's identity and confirm the authenticity of the notarial seal and signature.
• Data Encryption: To safeguard sensitive information during both transmission and storage, we employ robust encryption mechanisms within our data systems.
• Regulatory Adherence: World Class Notary, Fingerprinting, and Apostille Services rigorously adhere to the laws and guidelines established by Hawaii, ensuring that our Remote Online Notarization (RON) processes uphold the highest standards of privacy and security.

In summary, RON, when executed correctly, offers a robustly secure environment for notarial activities, ensuring peace of mind for all parties involved.

A notarial act refers to the official procedure or duty authorized for execution by a notary public. 

Typically, documents presented for notarization include a designated section known as the notary block, which contains the appropriate language indicating the type of notarial act required. 

At World Class Notary, Fingerprinting, and Apostille Services, we can modify your notary block to align with the correct Hawaii state-specific format.

The primary notarial acts performed by an online notary include:

• Oaths: A sworn declaration or promise regarding the truthfulness of statements in a document.
• Acknowledgements: An official recognition by the signer that they understand the contents and intent of a document and have signed it willingly.

If you present a document for notarization without the specific notarial language, our online notary will inquire about the type of notarial act you wish to have executed. While our online notary cannot make that decision on your behalf if you're uncertain about the type of act required, we can certainly assist you in exploring your options.

It's crucial to note that incorrect notarizations are a leading cause for the rejection of Hawaii apostilles. If your intent is to get a document notarized for an apostille, we highly recommend checking out our blog on the topic to ensure you're well-informed.

Each remote online notary (RON) session is thoroughly documented through an audio-video recording, and these recordings are preserved for a period of ten years. Furthermore, our notaries maintain a detailed notary journal that chronicles all remote online notary transactions, enhancing transparency and record-keeping.

No, you won't be asked to provide your social security number during our online notarization process. In fact, we don't request it and have no means of accessing it.

World Class Notary, Fingerprinting, and Apostille Services stands out as a leader in international online notarizations, and our offerings in this domain are unparalleled. Our commitment to ensuring a seamless notarization experience is evident in our investment in state-of-the-art biometric ID-proofing technology. This enables us to conduct remote online notarizations worldwide. 

For the process, all you'll need is a valid passport or photo ID card from your country. There's no requirement for a U.S. social security number or any credit history within the U.S. on your part. 

Most documents that qualify for traditional, in-person notarization are also eligible for online notarization. However, specific documents such as wills, trusts, durable power of attorney, and advance healthcare directives require more rigorous procedures. To guarantee the legal validity of notarization for these particular documents, the notary must have specialized training.

Before committing to any online notary solution, it’s essential to consult with your title company. They might maintain a list of preferred or “blessed” online notary providers as per their underwriter’s guidelines. You can inform your title company that World Class Notary, Fingerprinting, and Apostille Services leverages technology providers such as DocVerify, Secured Signing, and Pactima for online notarization. It’s probable that at least one of these providers will be recognized by your title company.

In case you encounter any resistance or hesitation from your title company regarding online notarizations, we recommend exploring our blog, which delves into title companies and online notarization. Additionally, such reluctance could signal that it’s worthwhile to explore alternative title companies that are more accommodating and up-to-date with current online notarization trends. 

Certainly! 

At World Class Notary, Fingerprinting, and Apostille Services, we specialize in facilitating the online notarization of electronic wills. Our unique offering includes acting as a Qualified Custodian of Electronic Wills, a specialized service within online notarization that only a few companies are equipped to provide. To explore the intricacies of electronic wills further, we invite you to visit the dedicated section on our website.

Is a “Qualified Custodian of Electronic Wills” necessary for online will execution?

Absolutely! If you choose to execute your last will and testament online, the services of a Qualified Custodian of Electronic Wills are essential. Proper procedures must be followed when notarizing an electronic will. We take pride in being one of the two companies in Hawaii fully prepared to offer this niche service. To begin the notarization process for your last will and testament, please visit our dedicated webpage.

Furthermore, if you need assistance in drafting a straightforward will, we provide nonlawyer document preparation services specifically tailored for electronic wills. Additionally, we can combine your electronic will with other relevant estate planning documents, such as a durable power of attorney, lady bird deeds, and advance healthcare directives, to maximize value.

Yes! World Class Notary, Fingerprinting, and Apostille Services facilitates the notarization of durable powers of attorney through Remote Online Notarization (RON). However, we recommend that you carefully review our specific policy regarding the remote notarization of this document type. If you need assistance in creating a durable power of attorney, our team provides nonlawyer document preparation services customized to your requirements.

Important Note: If you are classified as a “vulnerable adult,” the witnesses assisting in the notarization process must be physically present with you during the video conference with the notary.

Regrettably, it is not allowed by Hawaii law to conduct marriages online via remote notarization. 

However, if you are an active-duty military member or a resident of Montana, you may explore "proxy marriages." For further details and assistance with this distinctive marital arrangement, we suggest consulting Montana Proxy Marriages, our recommended service provider.

Certainly! We can promptly and effectively notarize your USPS Form PS 1583 through our online service. For additional details about this form and the procedure, please visit the dedicated section on USPS Form PS 1583 on our website. We are available to assist you at every stage of the process!

Yes, our online notarization platform is specifically crafted to facilitate multiple signers and witnesses simultaneously. If you are in the same location, you can even share a single computer or device for added convenience. Our goal is to streamline the process and make it as efficient as possible, regardless of the number of participants involved.

Certainly not! Our online notarization service is not restricted to "Hawaii documents" alone. We can help notarize documents online, even if they have no connection to Hawaii. The only prerequisite is that the documents must pertain to a personal or business matter within the United States.

Certainly! We can customize your documents to enable multiple electronic signatures and initials as required.

Documents must be fully completed before submission for online notarization. Incomplete or partially filled-out documents, including loose signature pages, will not be accepted.

No, our online notarizations in Hawaii are entirely electronic, involving digital signatures and seals. Requests for a "wet" signature often stem from foreign authorities or entities unaware of Hawaii's online notary laws. It's essential to verify with the document recipient whether they accept electronically signed and notarized papers before proceeding.

As a potential alternative, we can generate a certified true copy of the electronically notarized document. This involves attaching a true copy affidavit with a physical, or "wet," signature and notary stamp to a printed version of the electronic document. After completion, we can mail these documents to your specified address, with an additional fee for this service and postage costs.

To participate in online notarization through Hawaii Document Specialists, ensure you have a stable internet connection, a webcam, a microphone, and a modern browser on your computer, smartphone, or tablet. It is advisable to test your device and internet connection beforehand to ensure a seamless process.

World Class Notary, Fingerprinting, and Apostille Services prioritize the privacy and security of your data. All online notarization sessions are encrypted, and your personal documents are securely stored, with no sharing with third parties. We strictly adhere to privacy laws and best practices to maintain the confidentiality of your data.

What distinguishes an electronic signature, indicating intent through an online mark, from a digital signature, which enhances security by encrypting the signed document? In the services provided by World Class Notary, Fingerprinting, and Apostille Services, both electronic and digital signatures are employed based on the document requirements and client preferences.

You have the option to schedule your online notarization session for a date and time that suits your convenience. Our system accommodates advance bookings, and we suggest utilizing this feature to ensure the availability of our notary professionals.

Certainly! If the document you are notarizing is related to a personal or business matter within the U.S., we can offer online notarization services regardless of your current location.

It's important to note that a social security number and credit history are not required for a foreign national to verify their identity.

Every online notary at World Class Notary, Fingerprinting, and Apostille Services undergoes thorough vetting, extensive training, and exclusively works with us. We prioritize quality over quantity and take pride in our notaries' ability to handle even the most intricate documents.